Library News for University of Liverpool Online Students and Staff

This blog features all the latest news and tips from the University of Liverpool Online Library for online students & staff. This includes information about e-journals, e-books, databases, trial resources, information literacy and more. We welcome your views so please leave your comments - it is helpful if you can leave your name and programme. Thanks!

Tuesday, October 16, 2007

Secret Question and Answer for your MWS account


You may find that you need to contact the University Computing Services Helpdesk. For example, if you've forgotten your Managed Windows Service (MWS) username or password, you will need to contact the Helpdesk.

Before the Helpdesk can help you though they will need to verify your identity. To save you time and make it easier for you, you can set a Secret Question and Answer for your Managed Windows Service (MWS) account. When you contact the Helpdesk in the future, you may be asked this question to verify your identity.

Why not set a Secret Question and Answer now? Just type in your Managed Windows Service (MWS) username and password when prompted.



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