MWS password questions? Contact UoL Computing Services Helpdesk

If you have any questions about your Managed Windows Service (MWS) password or username please contact the University Computing Services Helpdesk - they have access to the MWS registration system and can answer enquiries about this.

The Helpdesk contact details are: Email: helpdesk@liverpool.ac.uk; Telephone: +44 (0) 151 794 4567

If you send an email please use your Embanet address. Explain that you are a UoL online student and include details of the programme you are taking. Also tell them your full name, Laureate student number, date of birth and place of permanent address.

Please note that the Library does not have access to the MWS system so please don't contact the Online Librarian - go direct to the Helpdesk. This will ensure that your enquiry is dealt with as quickly as possible.

Thanks :-)